MLA
Gates, William R. and Mark E. Nissen. "Agent- and Web-Based Employment Marketspaces in the U.S. Department of Defense." Electronic Government: Design, Applications and Management, edited by Åke Grönlund, IGI Global, 2002, pp. 170-204. http://doi:10.4018/978-1-930708-19-8.ch009
APA
Gates, W. R., & Nissen, M. E. (2002). Agent- and Web-Based Employment Marketspaces in the U.S. Department of Defense. In Grönlund, Å. (Ed.), Electronic Government: Design, Applications and Management (pp. 170-204). IGI Global. http://doi:10.4018/978-1-930708-19-8.ch009
Chicago
Gates, William R., and Mark E. Nissen. "Agent- and Web-Based Employment Marketspaces in the U.S. Department of Defense." In Electronic Government: Design, Applications and Management. edited by Åke Grönlund, 170-204. Hershey, PA: IGI Global, 2002. http://doi:10.4018/978-1-930708-19-8.ch009
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