Boundary Critique and Stakeholder Collaboration in Open Source Software Migration: A Case Study

Boundary Critique and Stakeholder Collaboration in Open Source Software Migration: A Case Study

Osden Jokonya (University of KwaZulu Natal, South Africa) and Stan Hardman (University of KwaZulu Natal, South Africa)
DOI: 10.4018/978-1-4666-2151-0.ch012
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Abstract

This paper investigates the contribution of stakeholder collaboration during an open source software migration using a case study. The case study is based on the Presidential National Commission, a South African government department that migrated from proprietary software to open source software in 2007. The organization was one of the few that migrated to open source software as part of a South African government initiative. The case study consisted of semi-structured interviews with the participants involved in the migration. The interviews centered on the contribution of stakeholder collaboration during the software migration using a boundary critique. The results suggest that stakeholder collaboration can contribute to open source software migration. From a managerial perspective, business leaders must understand the value of stakeholder collaboration in open source software migration. Boundary critique can be an important tool for achieving broader collaboration of stakeholders.
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Background To The Literature

Stakeholders have been defined as constituent groups who have a legitimate claim on the affairs of an organization and are directly impacted by the decisions made by an organization (Pouloudi, 1999). And as Coakes (2003) says in relation to Information Systems they can be those realisers of goals (personal) and / or those with vested interests in the system, and can therefore be refined and defined as “A person who has an interest in an IS development in anticipation of (in expectation of) the possible future outcomes of that development” (p. 41).

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