MLA
Dellarocas, Chrysanthos. "Building Trust Online: The Design of Robust Reputation Reporting Mechanisms for Online Trading Communities." Social and Economic Transformation in the Digital Era, edited by Georgios Doukidis, et al., IGI Global, 2004, pp. 95-113. https://doi.org/10.4018/978-1-59140-158-2.ch007
APA
Dellarocas, C. (2004). Building Trust Online: The Design of Robust Reputation Reporting Mechanisms for Online Trading Communities. In G. Doukidis, N. Mylonopoulos, & N. Pouloudi (Eds.), Social and Economic Transformation in the Digital Era (pp. 95-113). IGI Global. https://doi.org/10.4018/978-1-59140-158-2.ch007
Chicago
Dellarocas, Chrysanthos. "Building Trust Online: The Design of Robust Reputation Reporting Mechanisms for Online Trading Communities." In Social and Economic Transformation in the Digital Era, edited by Georgios Doukidis, Nikolaos Mylonopoulos, and Nancy Pouloudi, 95-113. Hershey, PA: IGI Global, 2004. https://doi.org/10.4018/978-1-59140-158-2.ch007
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