Business Process Modeling: Analysis and Evaluation

Business Process Modeling: Analysis and Evaluation

Gang He (Yunnan University, China), Gang Xue (Yunnan University, China), Kui Yu (Yunnan University, China) and Shaowen Yao (Yunnan University, China)
DOI: 10.4018/978-1-4666-1975-3.ch027
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Abstract

Business process modeling is that make use of graphics, formulas, tables and text to describe the characteristics of business process, and answer why to do, what to do, how to do. Business process modeling is the foundation of business process management. Implementation of business process management can improve the process and enhance competitiveness. In this chapter, the authors attempt to find current business process modeling methods’ advantages and disadvantages by analyzing their feature and comparison of based on series important evaluation criteria. The goal is that it provides a reference to business process modeling methods in practice.
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2 Background

A business process is a flow of activities creating value by transforming some inputs into more valuable out puts according to a certain business goal, and a business process is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers. And it is the step-by-step algorithm to achieve a business objective. The steps of the process are called activities. Business process modeling is the study of the design and execution of processes (Havey, 2005).According to previous studies; we can summarize the primary motivation of business process modeling into the following points:

  • Help people understand the business process and go on communication;

  • Support for process improvement and management;

  • Increase productivity and decrease head count;

  • Support automated processes;

  • Simplify regulations and compliance issues.

Although, there are many types of business modeling methods and technology, business processes and process modeling methods have their respective feature and special requirements. In other words, each business process modeling method is not a completely suitable for everywhere. Thus, selecting appropriate process modeling method become especially importance. In order to achieve this goal, the evaluation criteria of business process modeling methods which reflect their feature seem indispensable.

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3 Measurement Criteria Of Business Process Modeling Method

The most measurement criteria of business process modeling methods have been summarized in this paper (Lu & Sadiq., 2007) .The most important criteria include the following aspects:

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