MLA
Kurtz, Jennifer A., et al. "Citizens and E-Government Service Delivery: Techniques to Increase Citizen Participation." Digital Literacy: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2013, pp. 910-931. https://doi.org/10.4018/978-1-4666-1852-7.ch047
APA
Kurtz, J. A., Cole, R. J., & Cole, I. A. (2013). Citizens and E-Government Service Delivery: Techniques to Increase Citizen Participation. In I. Management Association (Ed.), Digital Literacy: Concepts, Methodologies, Tools, and Applications (pp. 910-931). IGI Global. https://doi.org/10.4018/978-1-4666-1852-7.ch047
Chicago
Kurtz, Jennifer A., Roland J. Cole, and Isabel A. Cole. "Citizens and E-Government Service Delivery: Techniques to Increase Citizen Participation." In Digital Literacy: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 910-931. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-1852-7.ch047
Export Reference