E-Collaboration Support Systems: Issues to be Addressed

Abstract

Removal of communication impediments and provision for techniques that systematically direct the pattern, timing, and content of cooperative processes are two key prerequisites in the contemporary organization. Their establishment has been proven to facilitate the solution of ill-structured problems by a set of individuals working together as a team, through the interactive sharing of information between them. E-collaboration involves a variety of both communication and cooperation issues, in that it leverages the connective powers of a computer network to coordinate the efforts of a group of people. By using e-collaborative capabilities in an organization, people can operate as a single business entity, thus making joint decisions of added value.