Conducting Multi-Project Business Operations in SMEs and IS Support

Conducting Multi-Project Business Operations in SMEs and IS Support

Igor Vrecko (University of Maribor, Slovenia), Anton Hauc (University of Maribor, Slovenia), Vesna Cancer (University of Maribor, Slovenia) and Igor Perko (University of Maribor, Slovenia)
DOI: 10.4018/978-1-61692-852-0.ch807
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Abstract

revision of information systems. Present ERP solutions are not suitable in a multi-project environment. This chapter presents a newly designed IS model that supports strategic and commercial multiple project operations. The importance of connecting business goals with project performance and upgrading operational CRM into multi-partner management technology is considered. Significant added functions of IS in a multi-project environment should support project evaluation and management of project portfolios, intra- and inter-project communication, and mastering multi-task workflow. To reduce the need to spend limited SMEs’ resources, technological development of the designed IS model must assure its simplicity for use and deployment.

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