Conflict and Its Different Dimensions

Conflict and Its Different Dimensions

Marco Vieira Gomes (University of Minho, Portugal) and Paulo Novais (University of Minho, Portugal)
Copyright: © 2016 |Pages: 20
DOI: 10.4018/978-1-5225-0245-6.ch001
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Abstract

The purpose of this chapter is to explore the nature of conflict from a computer science perspective, throwing to light an up to date review of the evolution and state-of-the-art of the intersection of conflict with technology-assisted systems and tools. The objective is to design a document to organize existing literature, provide a baseline understanding in place of an agreed definition of conflict, depict relevant conflict aspects (dimensions), and made overall evaluation of a range of methods and techniques of conflict resolution. It was also explored the challenges that individuals face in using online technology for collaboration and conflict resolution and management purposes. Finally, is presented some preliminary work regarding the most suitable technologies to implement a technological framework for handling conflict in a digital environment.
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An Overview Of Conflict Concept

One of the major difficulties in articulating a clear definition of conflict is determining whether it should be based on subjective or objective criteria. Subjectively, approaches to define conflict involve attempts to explain it analyzing the ways in which parties understand and behave towards each other. On the other hand, the objective aspects used to define are, roughly, those that are widely independent of the parties’ perceptions (e.g. power, scarce resources). An approach to overcome the difficulty mentioned earlier is to provide a baseline understanding in place of an agreed definition (using one criterion or another).

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