MLA
Joia, Luiz Antonio, and Paulo Sérgio da Silva Sanz. "The Conundrum of Valuing a Company`s Intellectual Capital: The Role of Taken-for-Granted Indicators." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1848-1861. https://doi.org/10.4018/978-1-61520-967-5.ch113
APA
Joia, L. A. & da Silva Sanz, P. S. (2010). The Conundrum of Valuing a Company`s Intellectual Capital: The Role of Taken-for-Granted Indicators. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1848-1861). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch113
Chicago
Joia, Luiz Antonio, and Paulo Sérgio da Silva Sanz. "The Conundrum of Valuing a Company`s Intellectual Capital: The Role of Taken-for-Granted Indicators." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1848-1861. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch113
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