MLA
Dron, Jon, and Terry Anderson. "How the Crowd Can Teach." Virtual Communities: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2011, pp. 42-58. https://doi.org/10.4018/978-1-60960-100-3.ch104
APA
Dron, J. & Anderson, T. (2011). How the Crowd Can Teach. In I. Management Association (Ed.), Virtual Communities: Concepts, Methodologies, Tools and Applications (pp. 42-58). IGI Global. https://doi.org/10.4018/978-1-60960-100-3.ch104
Chicago
Dron, Jon, and Terry Anderson. "How the Crowd Can Teach." In Virtual Communities: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 42-58. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-100-3.ch104
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