MLA
Päivärinta, Tero, and Airi Salminen. "Deliberate and Emergent Changes on a Way Toward Electronic Document Management." Pitfalls and Triumphs of Information Technology Management, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2001, pp. 320-333. https://doi.org/10.4018/978-1-87828-961-2.ch022
APA
Päivärinta, T. & Salminen, A. (2001). Deliberate and Emergent Changes on a Way Toward Electronic Document Management. In M. Khosrow-Pour, D.B.A. (Ed.), Pitfalls and Triumphs of Information Technology Management (pp. 320-333). IGI Global. https://doi.org/10.4018/978-1-87828-961-2.ch022
Chicago
Päivärinta, Tero, and Airi Salminen. "Deliberate and Emergent Changes on a Way Toward Electronic Document Management." In Pitfalls and Triumphs of Information Technology Management, edited by Mehdi Khosrow-Pour, D.B.A., 320-333. Hershey, PA: IGI Global, 2001. https://doi.org/10.4018/978-1-87828-961-2.ch022
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