MLA
Warkenton, Merrill, and Akhilesh Bajaj. "The On-Demand Delivery Services Model for eCommerce." Managing Business with Electronic Commerce: Issues and Trends, edited by Aryya Gangopadhyay, IGI Global, 2002, pp. 131-149. https://doi.org/10.4018/978-1-930708-12-9.ch008
APA
Warkenton, M. & Bajaj, A. (2002). The On-Demand Delivery Services Model for eCommerce. In A. Gangopadhyay (Ed.), Managing Business with Electronic Commerce: Issues and Trends (pp. 131-149). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-930708-12-9.ch008
Chicago
Warkenton, Merrill, and Akhilesh Bajaj. "The On-Demand Delivery Services Model for eCommerce." In Managing Business with Electronic Commerce: Issues and Trends, edited by Aryya Gangopadhyay, 131-149. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-930708-12-9.ch008
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