Designing Open-Source OMIS Environment for Virtual Teams to Support Inter-Enterprise Collaboration

Designing Open-Source OMIS Environment for Virtual Teams to Support Inter-Enterprise Collaboration

Kam Hou VAT (University of Macau, Macau)
DOI: 10.4018/978-1-61520-965-1.ch213
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Abstract

Today companies large and small have taken to open source as a way to increase collaboration, reduce development costs, provide a friendly platform for their products and services. Underlying this movement is a set of concerns related to the initiative to allow knowledge workers across different enterprises to participate in joint project work, resulting in some inter-organizational processes of knowledge sharing, to be modeled and followed by other enterprises of interest. This formulation, in terms of discovering business mutual benefits, could be considered as the open source philosophy behind an enterprise’s cooperation with other counterparts. In the specific context of establishing enterprise information systems (EIS) to enable organizations (especially small and medium enterprises) to integrate and coordinate their business processes, the stakes can be high in light of maintaining a company’s competitive advantages. Whether open source will work at any company depends on both the capabilities of the company and the maturity of the open source processes and hence the software to support them. This article investigates the context of knowledge networks among virtual teams of professionals as the case-in-point discussion on a specific type of open source knowledge environment based on the Wiki technology, called organizational memory information system (OMIS) to support people working within and across organizational boundaries with technology. The issues of trust and shared understanding among organizations using the relevant OMIS environment is also deliberated in the discussion alongside the technology alignment and process adaptation for managing the OMIS-based collaboration among members of the knowledge networks.

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