Determinants of User Acceptance for RFID Ticketing Systems

Abstract

The term RFID refers to radio frequency identification and describes transponders or tags that are attached to animate or inanimate objects and are automatically read by a network infrastructure or networked reading devices. Current solutions such as optical character recognition (OCR), bar codes, or smart card systems require manual data entry, scanning, or readout along the supply chain. These procedures are costly, time consuming, and inaccurate. RFID systems are seen as a potential solution to these constraints, by allowing non-line-of-sight reception of the coded data. Identification codes are stored on a tag that consists of a microchip and an attached antenna. Once the tag is within the reception area of a reader, the information is transmitted. A connected database is then able to decode the identification code and identify the object. Such network infrastructures should be able to capture, store, and deliver large amounts of data robustly and efficiently (Scharfeld, 2001).