MLA
Muller, Martin, and Rolf Pfeifer. "Developing Effective Computer Systems Supporting Knowledge-Intensive Work: Situated Design in a Large Paper Mill." Cases on Information Technology Management In Modern Organizations, edited by Mehdi Khosrow-Pour, D.B.A. and Jay Liebowitz, IGI Global, 1997, pp. 225-249. https://doi.org/10.4018/978-1-87828-937-7.ch018
APA
Muller, M. & Pfeifer, R. (1997). Developing Effective Computer Systems Supporting Knowledge-Intensive Work: Situated Design in a Large Paper Mill. In M. Khosrow-Pour, D.B.A. & J. Liebowitz (Eds.), Cases on Information Technology Management In Modern Organizations (pp. 225-249). IGI Global. https://doi.org/10.4018/978-1-87828-937-7.ch018
Chicago
Muller, Martin, and Rolf Pfeifer. "Developing Effective Computer Systems Supporting Knowledge-Intensive Work: Situated Design in a Large Paper Mill." In Cases on Information Technology Management In Modern Organizations, edited by Mehdi Khosrow-Pour, D.B.A. and Jay Liebowitz, 225-249. Hershey, PA: IGI Global, 1997. https://doi.org/10.4018/978-1-87828-937-7.ch018
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