MLA
Juntunen, Arla. "Developing Efficient Processes and Process Management in New Business Creation in the ICT-Sector." Information Resources Management: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 346-364. https://doi.org/10.4018/978-1-61520-965-1.ch211
APA
Juntunen, A. (2010). Developing Efficient Processes and Process Management in New Business Creation in the ICT-Sector. In I. Management Association (Ed.), Information Resources Management: Concepts, Methodologies, Tools and Applications (pp. 346-364). IGI Global. https://doi.org/10.4018/978-1-61520-965-1.ch211
Chicago
Juntunen, Arla. "Developing Efficient Processes and Process Management in New Business Creation in the ICT-Sector." In Information Resources Management: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 346-364. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-965-1.ch211
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