MLA
Jardim-Goncalves, Ricardo,et al. "Developing Interoperability in Mass Customization Information Systems." Mass Customization for Personalized Communication Environments: Integrating Human Factors, edited by Constantinos Mourlas and Panagiotis Germanakos, IGI Global, 2010, pp. 49-74. https://doi.org/10.4018/978-1-60566-260-2.ch005
APA
Jardim-Goncalves, R., Grilo, A., & Steiger-Garcao, A. (2010). Developing Interoperability in Mass Customization Information Systems. In C. Mourlas, & P. Germanakos (Ed.), Mass Customization for Personalized Communication Environments: Integrating Human Factors (pp. 49-74). IGI Global. https://doi.org/10.4018/978-1-60566-260-2.ch005
Chicago
Jardim-Goncalves, Ricardo and António Grilo, and Adolfo Steiger-Garcao. "Developing Interoperability in Mass Customization Information Systems." In Mass Customization for Personalized Communication Environments: Integrating Human Factors. edited by Mourlas, Constantinos, and Panagiotis Germanakos, 49-74. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-260-2.ch005
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