MLA
Kaaya, Janet. "Development Stages of Digital Government." Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, IGI Global, 2008, pp. 517-528. https://doi.org/10.4018/978-1-59904-947-2.ch045
APA
Kaaya, J. (2008). Development Stages of Digital Government. In A. Anttiroiko (Ed.), Electronic Government: Concepts, Methodologies, Tools, and Applications (pp. 517-528). IGI Global. https://doi.org/10.4018/978-1-59904-947-2.ch045
Chicago
Kaaya, Janet. "Development Stages of Digital Government." In Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, 517-528. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-947-2.ch045
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