MLA
Baker, L.,et al. "Doctors Using Patient Feedback to Establish Professional Learning Goals: Results from a Communication Skill Development Program." Biomedical Knowledge Management: Infrastructures and Processes for E-Health Systems, edited by Wayne Pease, et al., IGI Global, 2010, pp. 303-314. http://doi:10.4018/978-1-60566-266-4.ch022
APA
Baker, L., Greco, M. J., & Narayanan, A. (2010). Doctors Using Patient Feedback to Establish Professional Learning Goals: Results from a Communication Skill Development Program. In Pease, W., Cooper, M., & Gururajan, R. (Ed.), Biomedical Knowledge Management: Infrastructures and Processes for E-Health Systems (pp. 303-314). IGI Global. http://doi:10.4018/978-1-60566-266-4.ch022
Chicago
Baker, L. and M. J. Greco, and A. Narayanan. "Doctors Using Patient Feedback to Establish Professional Learning Goals: Results from a Communication Skill Development Program." In Biomedical Knowledge Management: Infrastructures and Processes for E-Health Systems. edited by Wayne Pease , Malcolm Cooper , and Raj Gururajan, 303-314. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-60566-266-4.ch022
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