MLA
Makinen, Sari. "Document Management, Organizational Memory, and Mobile Environment." Encyclopedia of Communities of Practice in Information and Knowledge Management. IGI Global, 2006. 141-147. Web. 10 Dec. 2019. doi:10.4018/978-1-59140-556-6.ch028
APA
Makinen, S. (2006). Document Management, Organizational Memory, and Mobile Environment. In E. Coakes, & S. Clarke (Eds.), Encyclopedia of Communities of Practice in Information and Knowledge Management (pp. 141-147). Hershey, PA: IGI Global. doi:10.4018/978-1-59140-556-6.ch028
Chicago
Makinen, Sari. "Document Management, Organizational Memory, and Mobile Environment." In Encyclopedia of Communities of Practice in Information and Knowledge Management, ed. Elayne Coakes and Steve Clarke, 141-147 (2006), accessed December 10, 2019. doi:10.4018/978-1-59140-556-6.ch028
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