E-Banking Security: Threats, Challenges, Solutions, and Trends

E-Banking Security: Threats, Challenges, Solutions, and Trends

Fabio Diniz Rossi (Federal Institute of Education, Science and Technology of Farroupilha, Brazil), Rumenigue Hohemberger (Federal Institute of Education, Science and Technology of Farroupilha, Brazil), Marcos Paulo Konzen (Federal Institute of Education, Science and Technology of Farroupilha, Brazil) and Daniel Chaves Temp (Federal Institute of Education, Science and Technology of Farroupilha, Brazil)
Copyright: © 2020 |Pages: 12
DOI: 10.4018/978-1-5225-9715-5.ch060

Abstract

The online banking industry has overgrown in recent years and will continue to grow as economic organizations remain to encourage customers to handle online banking transactions such as money transfers, access to account information, or payment of monthly bills. During this period, internet criminals and fraudsters attempting to steal personal customer information hijacked online banking. This article proposes reviewing the ways by which fraudulent activities are performed and what banks are doing to prevent such activities, as well as the new security measures that banks are using to increase customer confidence. Therefore, the authors present the threats, challenges to address such threats, some trends, and future landscapes regarding online banking security.
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Introduction

There are several types of banks, such as public, private, corporate, development, investment, among other functions, but all have as an essential prerogative the provision of services related to individuals, companies, industries and government money. They range from lending and financing of real estate and vehicles to significant trade-maintaining transactions in the country.

Based on this importance of the banks, security must be applied in the day-to-day of these institutions, because the virtual world is a dangerous place, and without some security control, the tendency is for there to be attempts to steal local money, at the time of looting, among other situations of danger and threats.

Online banking, electronic banking or e-banking consists of the user achieving the most diverse banking operations that are not made within the physical banking agencies. Generally, such transactions are carried out via the Internet, ranging from bank totem to mobile devices.

It has changed people's behavior over the way they spend money since financial transactions can be carried out with just one click. At first glance, this ease and practicality lure the consumers in the sense that their money is safe in and by the financial institution. However, most banking threats are transparent to customers (Singh et al., 2006). It is difficult to quantify the damage of a cyber attack to any financial institution since the impact is not only economic, but other elements make measurement difficult, such as damage to the image and reputation of organizations, loss of confidence in the institution and the loss of potential customers. Therefore, the cost of a cyber attack for an institution may represent a considerably more significant amount than the amount extracted by the attackers.

Although e-banking has been a reality for several years, it is only after 2004 that the incidents began to be reported (Kolodinsky et al., 2004). As a result, e-banking use has declined since threats are reported, but in recent years it has gained strength due to other factors, such as new cryptographic algorithms.

None of this is useful when it is the consumer who agrees to be stolen, and this is what most viruses do. Fraudsters take advantage of the innocence of consumers and their inexperience in information security. At the same speed as security techniques advance, threats about such techniques are created (Carminati et al., 2018).

The damage caused by the frauds reaches values in the order of millions of dollars worldwide every year. All these frauds cause customers embarrassment and a lengthy process of adaptation and high costs for the affected banks (Al-Furiah and Al-Braheem, 2009). This chapter, therefore, presents a landscape on all issues ranging from the threat, the challenges to addressing a viable solution to such a threat, and future security perspectives that can prevent new threats from arising that cannot affect online banking transactions.

This chapter presents the following contributions:

  • A new taxonomy for classifying threats to e-banking environments.

  • A list of new threats that will be organized within the new taxonomy.

  • A discussion of such threats and the challenges to address a solution to these threats.

  • A review of some trends on e-banking security mechanisms.

From the above, one can note that scams in e-banking environments are not exhaustive, as with each new day a new threat arises. Proposals such as that in this chapter update state-of-the-art concerning new risks and new mechanisms for protecting banking transactions.

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