MLA
Huebner, Jim P. "E-Participation and Citizen Relationship Management in Urban Governance: Tools and Methods." Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2015, pp. 11-47. https://doi.org/10.4018/978-1-4666-8358-7.ch002
APA
Huebner, J. P. (2015). E-Participation and Citizen Relationship Management in Urban Governance: Tools and Methods. In I. Management Association (Ed.), Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications (pp. 11-47). IGI Global. https://doi.org/10.4018/978-1-4666-8358-7.ch002
Chicago
Huebner, Jim P. "E-Participation and Citizen Relationship Management in Urban Governance: Tools and Methods." In Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 11-47. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-8358-7.ch002
Export Reference
![Mendeley](https://coverimages.igi-global.com/images/mendeley.png)