MLA
Ribière, Vincent M. "The Effect of Organizational Trust on the Success of Codification and Personalization KM approaches." Strategies for Knowledge Management Success: Exploring Organizational Efficacy. IGI Global, 2011. 192-212. Web. 24 Apr. 2018. doi:10.4018/978-1-60566-709-6.ch011
APA
Ribière, V. M. (2011). The Effect of Organizational Trust on the Success of Codification and Personalization KM approaches. In M. Jennex, & S. Smolnik (Eds.), Strategies for Knowledge Management Success: Exploring Organizational Efficacy (pp. 192-212). Hershey, PA: IGI Global. doi:10.4018/978-1-60566-709-6.ch011
Chicago
Ribière, Vincent M. "The Effect of Organizational Trust on the Success of Codification and Personalization KM approaches." In Strategies for Knowledge Management Success: Exploring Organizational Efficacy, ed. Murray E. Jennex and Stefan Smolnik, 192-212 (2011), accessed April 24, 2018. doi:10.4018/978-1-60566-709-6.ch011
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