MLA
Hertel, Tammie D. "Effective Virtual Teams." Virtual Teams: Projects, Protocols and Processes, edited by David Pauleen, IGI Global, 2004, pp. 120-230. http://doi:10.4018/978-1-59140-166-7.ch009
APA
Hertel, T. D. (2004). Effective Virtual Teams. In Pauleen, D. (Eds.), Virtual Teams: Projects, Protocols and Processes (pp. 120-230). IGI Global. http://doi:10.4018/978-1-59140-166-7.ch009
Chicago
Hertel, Tammie D. "Effective Virtual Teams." In Virtual Teams: Projects, Protocols and Processes. edited by David Pauleen, 120-230. Hershey, PA: IGI Global, 2004. http://doi:10.4018/978-1-59140-166-7.ch009
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