MLA
Gerritsen, Bart H.M. "EIS Systems and Quality Management." Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2011, pp. 921-945. https://doi.org/10.4018/978-1-61692-852-0.ch402
APA
Gerritsen, B. H. (2011). EIS Systems and Quality Management. In I. Management Association (Ed.), Enterprise Information Systems: Concepts, Methodologies, Tools and Applications (pp. 921-945). IGI Global. https://doi.org/10.4018/978-1-61692-852-0.ch402
Chicago
Gerritsen, Bart H.M. "EIS Systems and Quality Management." In Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 921-945. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61692-852-0.ch402
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