MLA
Gupta, Manish, et al. "Electronic Banking and Information Assurance Issues: Survey and Synthesis." Advances in Banking Technology and Management: Impacts of ICT and CRM, edited by Vadlamani Ravi, IGI Global, 2008, pp. 119-138. https://doi.org/10.4018/978-1-59904-675-4.ch008
APA
Gupta, M., Rao, R., & Upadhyaya, S. (2008). Electronic Banking and Information Assurance Issues: Survey and Synthesis. In V. Ravi (Ed.), Advances in Banking Technology and Management: Impacts of ICT and CRM (pp. 119-138). IGI Global. https://doi.org/10.4018/978-1-59904-675-4.ch008
Chicago
Gupta, Manish, Raghav Rao, and Shambhu Upadhyaya. "Electronic Banking and Information Assurance Issues: Survey and Synthesis." In Advances in Banking Technology and Management: Impacts of ICT and CRM, edited by Vadlamani Ravi, 119-138. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-675-4.ch008
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