MLA
Baillie, Penny, et al. "Engineering Emotionally Intelligent Agents." Intelligent Information Technologies: Concepts, Methodologies, Tools, and Applications, edited by Vijayan Sugumaran, IGI Global, 2008, pp. 2323-2337. https://doi.org/10.4018/978-1-59904-941-0.ch135
APA
Baillie, P., Toleman, M., & Lukose, D. (2008). Engineering Emotionally Intelligent Agents. In V. Sugumaran (Ed.), Intelligent Information Technologies: Concepts, Methodologies, Tools, and Applications (pp. 2323-2337). IGI Global. https://doi.org/10.4018/978-1-59904-941-0.ch135
Chicago
Baillie, Penny, Mark Toleman, and Dickson Lukose. "Engineering Emotionally Intelligent Agents." In Intelligent Information Technologies: Concepts, Methodologies, Tools, and Applications, edited by Vijayan Sugumaran, 2323-2337. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-941-0.ch135
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