MLA
Esteves, José, and Joan Pastor. "An ERP Life-Cycle Cost Model." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 111-116. https://doi.org/10.4018/978-1-59140-553-5.ch021
APA
Esteves, J. & Pastor, J. (2005). An ERP Life-Cycle Cost Model. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 111-116). IGI Global. https://doi.org/10.4018/978-1-59140-553-5.ch021
Chicago
Esteves, José, and Joan Pastor. "An ERP Life-Cycle Cost Model." In Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., 111-116. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-553-5.ch021
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