MLA
Jones, Mary C., and Randall Young. "ERP Usage in Practice: An Empirical Investigation." Innovative Technologies for Information Resources Management, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2008, pp. 21-42. https://doi.org/10.4018/978-1-59904-570-2.ch002
APA
Jones, M. C. & Young, R. (2008). ERP Usage in Practice: An Empirical Investigation. In M. Khosrow-Pour, D.B.A. (Ed.), Innovative Technologies for Information Resources Management (pp. 21-42). IGI Global. https://doi.org/10.4018/978-1-59904-570-2.ch002
Chicago
Jones, Mary C., and Randall Young. "ERP Usage in Practice: An Empirical Investigation." In Innovative Technologies for Information Resources Management, edited by Mehdi Khosrow-Pour, D.B.A., 21-42. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-570-2.ch002
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