MLA
Huang, Tong-yi and Chung-pin Lee. "Evaluating the Impact of E-government on Citizens: Cost-Benefit Analysis." Citizens and E-Government: Evaluating Policy and Management, edited by Christopher G. Reddick, IGI Global, 2010, pp. 37-52. http://doi:10.4018/978-1-61520-931-6.ch003
APA
Huang, T., & Lee, C. (2010). Evaluating the Impact of E-government on Citizens: Cost-Benefit Analysis. In Reddick, C. (Ed.), Citizens and E-Government: Evaluating Policy and Management (pp. 37-52). IGI Global. http://doi:10.4018/978-1-61520-931-6.ch003
Chicago
Huang, Tong-yi, and Chung-pin Lee. "Evaluating the Impact of E-government on Citizens: Cost-Benefit Analysis." In Citizens and E-Government: Evaluating Policy and Management. edited by Christopher G. Reddick, 37-52. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-61520-931-6.ch003
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