MLA
Serrano, Christina I., and Elena Karahanna. "An Exploratory Study of Patient Acceptance of Walk-In Telemedicine Services for Minor Conditions." Health Information Systems: Concepts, Methodologies, Tools, and Applications, edited by Joel J.P.C. Rodrigues, IGI Global, 2010, pp. 1513-1533. https://doi.org/10.4018/978-1-60566-988-5.ch097
APA
Serrano, C. I. & Karahanna, E. (2010). An Exploratory Study of Patient Acceptance of Walk-In Telemedicine Services for Minor Conditions. In J. Rodrigues (Ed.), Health Information Systems: Concepts, Methodologies, Tools, and Applications (pp. 1513-1533). IGI Global. https://doi.org/10.4018/978-1-60566-988-5.ch097
Chicago
Serrano, Christina I., and Elena Karahanna. "An Exploratory Study of Patient Acceptance of Walk-In Telemedicine Services for Minor Conditions." In Health Information Systems: Concepts, Methodologies, Tools, and Applications, edited by Joel J.P.C. Rodrigues, 1513-1533. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-988-5.ch097
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