Exploring Quality Assurances: Advantages, Disadvantages, and Challenges in Higher Education Institutions (HEIs)

Exploring Quality Assurances: Advantages, Disadvantages, and Challenges in Higher Education Institutions (HEIs)

Vimbi Petrus Mahlangu (University of South Africa, South Africa) and Mpipo Zipporah Sedio (University of South Africa, South Africa)
DOI: 10.4018/978-1-7998-8085-1.ch002
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Abstract

The purpose of this chapter is to argue that higher education institutions (HEIs) in doing quality assurance (QA) must focus on the critical aspects of quality assurance, the need to look at the advantages, disadvantages, and challenges facing HEIs regarding quality assurance. It is assumed that institutions should carry out quality assurance and accreditation processes for stakeholders to have confidence in them. It also explains in detail what quality assurance and accreditation must entail in higher education institutions (HEIs). The need to maintain high-quality education standards becomes a critical requirement for HEIs to remain competitive in the education sector market. This chapter follows a qualitative approach in exploring quality assurance and accreditation in HEIs. Data will be collected through literature review. Quality assurance and accreditation in HEIs must aim to maintain and raise the quality of education and to guarantee the improvement of its standards.
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Purpose And Objectives

The article explored the following themes in relation to quality assurances: advantages, disadvantages, and challenges in higher education institutions.

  • Theoretical background

  • Quality assurance

  • Methods and systems for quality assurance

  • Accreditation as a quality indicator

  • advantages of quality assurance (QA)

  • Disadvantages of quality assurance (QA)

  • challenges of quality assurance (QA)

  • recommendations

  • Conclusion

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Research Question

The overarching question that this article explored was: What are the advantages, disadvantages, and challenges of quality assurance in higher education institutions (HEIs)?

The following sub-questions were also explored in this article.

  • What do we understand by quality assurance?

  • Which methods and systems are used in quality assurance?

  • What is meant by accreditation as a quality indicator?

  • Which are the advantages of quality assurance (QA)?

  • What are the disadvantages of quality assurance (QA)?

  • Which challenges do HEIs experience in doing quality assurance (QA)?

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