MLA
Nguyen, Nhu T. B and Katsuhiro Umemoto. "Foundations of Cross-Cultural Knowledge Management." Social Knowledge: Using Social Media to Know What You Know, edited by John P. Girard and JoAnn L. Girard, IGI Global, 2011, pp. 139-162. http://doi:10.4018/978-1-60960-203-1.ch009
APA
Nguyen, N. T., & Umemoto, K. (2011). Foundations of Cross-Cultural Knowledge Management. In Girard, J. P., & Girard, J. L. (Ed.), Social Knowledge: Using Social Media to Know What You Know (pp. 139-162). IGI Global. http://doi:10.4018/978-1-60960-203-1.ch009
Chicago
Nguyen, Nhu T. B, and Katsuhiro Umemoto. "Foundations of Cross-Cultural Knowledge Management." In Social Knowledge: Using Social Media to Know What You Know. edited by John P. Girard , and JoAnn L. Girard, 139-162. Hershey, PA: IGI Global, 2011. http://doi:10.4018/978-1-60960-203-1.ch009
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