MLA
van der Kooij, Marco. "A Framework for Business Performance Management." Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, IGI Global, 2008, pp. 2933-2949. https://doi.org/10.4018/978-1-59904-949-6.ch205
APA
van der Kooij, M. (2008). A Framework for Business Performance Management. In C. Van Slyke (Ed.), Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 2933-2949). IGI Global. https://doi.org/10.4018/978-1-59904-949-6.ch205
Chicago
van der Kooij, Marco. "A Framework for Business Performance Management." In Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, 2933-2949. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-949-6.ch205
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