MLA
Riccucci, Norma M., and Marc Holzer. "A Global Comparative Analysis of Digital Governance Practices." Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements, edited by Abid Thyab Al Ajeeli and Yousif A. Latif Al-Bastaki, IGI Global, 2011, pp. 1-13. https://doi.org/10.4018/978-1-61520-789-3.ch001
APA
Riccucci, N. M. & Holzer, M. (2011). A Global Comparative Analysis of Digital Governance Practices. In A. Al Ajeeli & Y. Al-Bastaki (Eds.), Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements (pp. 1-13). IGI Global. https://doi.org/10.4018/978-1-61520-789-3.ch001
Chicago
Riccucci, Norma M., and Marc Holzer. "A Global Comparative Analysis of Digital Governance Practices." In Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements, edited by Abid Thyab Al Ajeeli and Yousif A. Latif Al-Bastaki, 1-13. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61520-789-3.ch001
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