MLA
Grönlund, Åke, and Annika Andersson. "E-Gov Research 2003-2006: Improvements and Issues." Current Issues and Trends in E-Government Research, edited by Donald Norris, IGI Global, 2007, pp. 247-268. https://doi.org/10.4018/978-1-59904-283-1.ch012
APA
Grönlund, Å. & Andersson, A. (2007). E-Gov Research 2003-2006: Improvements and Issues. In D. Norris (Ed.), Current Issues and Trends in E-Government Research (pp. 247-268). IGI Global. https://doi.org/10.4018/978-1-59904-283-1.ch012
Chicago
Grönlund, Åke, and Annika Andersson. "E-Gov Research 2003-2006: Improvements and Issues." In Current Issues and Trends in E-Government Research, edited by Donald Norris, 247-268. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-283-1.ch012
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