E-Governance in India: From Policy to Reality—A Case Study of Chhattisgarh Online Information System for Citizen Empowerment (CHOICE) Project of Chhattisgarh State of India

E-Governance in India: From Policy to Reality—A Case Study of Chhattisgarh Online Information System for Citizen Empowerment (CHOICE) Project of Chhattisgarh State of India

Malathi Subramanian (University of Delhi, India) and Anupama Saxena (Guru Ghasidas University Bilaspur, India)
DOI: 10.4018/978-1-60960-100-3.ch416

Abstract

IT enabled e-governance in India seeks to achieve a more equitous, efficient, transparent, speedy, and corruption free service delivery system. But in the Indian context the challenge for e-governance is how to reduce the gap between the rich and poor towards a more inclusive governance system, benefiting particularly the poor in backward regions as in Chhattisgarh State, India.

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