E-Governance vs. E-Readiness in Urban Municipal Governments in Tamil Nadu, India

E-Governance vs. E-Readiness in Urban Municipal Governments in Tamil Nadu, India

Abdul Razak Mohamed (Anna University, India)
DOI: 10.4018/978-1-60960-489-9.ch001
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The fast growing information and communication technology (ICT) sector brought in the use of computers, internet and mobile phones not only by the technocrats but also by the general public to receive and send communication faster, cheaper and easier. This situation brought out visible changes in people life, government function and cities spatial form and structure. Globally, the e-Governance system approach attempts to change the government-centered planning and delivery of civic services to people-centered planning and execution of development. It is also evident that the transformation is prominent not only in the planning and production of services but also in terms of urban local government system. This is to state that there are two noticeable visible changes in the government system such as (a) Government to Governance, and (b) Governance to e-Governance. These changes make the central, state and local governments more responsible, transparent, and participatory in terms of planning, development and management of towns and cities. But due to the urgency and cope with the World order the central, state and local governments in India introduce e-Governance without looking into the concept of e-Readiness. This chapter attempts to explore the basic question such as how the application of e-Governance system to be considered as an important means towards improvement in the service delivery systems of urban local governments within the perspective of e-Readiness.
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E-Governance And Government In India

The adaption of the Habitat Agenda (1996) urban governance has become a priority issue in most of the developing countries in search of ways and means of improve the functioning of local government and promoting decentralization and devolution of power to the local government. The essential of computers and internet becomes considered and used by the local government in the municipal administration for the delivery of civic and public services. Good governance reforms aim to address these shortcomings. Yet progress – after many years of effort in implementing such reforms in India – has been much more limited than expected.

Historically, India faced tremendous challenges when it set on its Information and Communication Technology (ICT) journey. The ICT industry, at a very nascent stage, appeared far behind its Western counterpart. In 2005, the scenario has undergone an amazing transformation. Indian ICT organizations are now counted among the well known and reputed ICT solutions and services providers across the world and scores of global ICT leaders have invested in India, making the country their hub for software development, offshore outsourcing and R&D.

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