E- Government Systems Architecture: Contextual and Conceptual Level

E- Government Systems Architecture: Contextual and Conceptual Level

Ioannis Savvas (Agricultural University of Athens, Greece), Elias Pimenidis (University of East London, UK) and Alexander B. Sideridis (Agricultural University of Athens, Greece)
Copyright: © 2010 |Pages: 17
DOI: 10.4018/978-1-60566-860-4.ch007
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Abstract

Based on the inclusion of several types of stakeholders for e-government services, the authors propose an architecture of multiple levels that ensures adaptability to new technological and organizational demands for these services; thus the authors emphasize the possibility of representing public services as electronic services which can be continuously improved.
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Contextual Level

In Savvas et al. (2007a), PA's stakeholders were identified and their strategic relationships in the socioeconomic environment, at national and supranational level were defined. Stakeholders were defined on both sides of public service provision, supply and demand.

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