MLA
Santosa, Paulus Insap. "Helping Users, Mentally: A Lesson Learned from Hypertext and Web Navigation." Internet Strategy: The Road to Web Services Solutions, edited by Matthew Waritay Guah and Wendy L. Currie, IGI Global, 2006, pp. 101-134. https://doi.org/10.4018/978-1-59140-763-8.ch008
APA
Santosa, P. I. (2006). Helping Users, Mentally: A Lesson Learned from Hypertext and Web Navigation. In M. Guah & W. Currie (Eds.), Internet Strategy: The Road to Web Services Solutions (pp. 101-134). IGI Global. https://doi.org/10.4018/978-1-59140-763-8.ch008
Chicago
Santosa, Paulus Insap. "Helping Users, Mentally: A Lesson Learned from Hypertext and Web Navigation." In Internet Strategy: The Road to Web Services Solutions, edited by Matthew Waritay Guah and Wendy L. Currie, 101-134. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-763-8.ch008
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