This exploratory and pedagogical chapter has proposed new ways of using artificial intelligence in education. The uses of artificial intelligence have been linked to the education sector in order to improve the active listening actions and decision-making of governments. The results identify and discuss seven educational uses of artificial intelligence. From the government's point of view, three uses of artificial intelligence to improve the educational sector have been identified. By using the present study insights and the prospects for governments initiatives proposed, the authors have covered a scope of the uses of artificial intelligence and outlined the role that governments should maintain for efficient development and optimization strategy in education.
TopIntroduction
In today’s connected era, the use of new information technologies has been given rise to the development of artificial intelligence (Holtgrewe, 2014). As new technologies develop, companies and educational institutions, as well as governments, have begun to implement new forms and models of business and organization (Bharadwaj et al., 2013).
The increasing use of technologies by users has led to the emergence of large databases that may be effectively managed and filtered. Public and private institutions are struggling to adapt their training models so that their employees know how to understand and use new databases generated as a result of the use of new technologies, both at a personal and business level (Montealegre and Iyengar, 2021).
Of note, artificial intelligence allows the analysis and execution of automated actions. Moreover, this technology is set to become a new data science used in most of the business or institutional processes (Cai and Zhu, 2015). Broadly speaking, artificial intelligence is defined as those tools, approaches or technologies that use any form of artificial intelligence such as machine learning, to stimulate human intelligence (McCarthy, 1998; Raisch and Krakowski, 2021).
It is important to note that, artificial intelligence is being used in the business ecosystem to promote and develop the analysis and collection of large databases from social media, suppliers, sales, or product and service development (Kshetri, 2021). The great opportunity provided by artificial intelligence at the enterprise level is the ability to identify new patterns and trends that human intelligence is not able to perceive (Ruiz-Rea et al., 2021).
In addition, several actions can be automated by using artificial intelligence techniques in order to save companies’ resources and specific tasks to their employees (Alter, 2021). In the robotic business, automation allows building new machines and assembly lines, which leads to the replacement of jobs performed by humans to machines (Matthews et al., 2021).
This digital paradigm, where data privacy remains a concern (Saura et al., 2021b) not only by users but to citizens, the use of artificial intelligence in education and its development by governments, has become an important issue for research (Collins et al., 2021).
The education sector should be in constant change and should also be characterized by innovation in learning processes and methods. Even though there are several ways to promote innovation (Saura et al., 2022a) in the education system by using new technologies, specifically, artificial intelligence, it is interesting to understand how governments can propose and develop programs to promote the use of artificial intelligence in this sector (Chen et al., 2020).
In this way, the improvement of the educational system by including artificial intelligence as an important factor of learning processes can enhance its development by implementing new technological tools that boost teaching and learning processes (Zaidi et al., 2019; Saura et al., 2022).
Therefore, this chapter aims to contribute didactyly since it proposes teaching and research materials based on the analysis of artificial intelligence in education and the role that governments play to understand the present, challenges, and future research of this sector (Drigas and Ioannidou, 2012).
To develop the methodology process it is proposed a review of scientific literature published, to date, that contemplates the topics outlined above in order to propose and discuss the best solutions for the use of artificial intelligence in education.