Human Resources Development in a Technology-Infused Workplace

Human Resources Development in a Technology-Infused Workplace

Keri K. Stephens, Stephanie L. Dailey
DOI: 10.4018/978-1-4666-5888-2.ch362
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The Changing Functions Of Hrd

ICTs change HRD’s role in several ways. Now that technologies allow HRD to send and receive many types of messages to employees, there are new challenges with large-scale message dissemination. To understand these challenges, we begin with a discussion of how eHRM has fundamentally changed how organizations share information with employees. Next we review literature discussing how HRD uses technology to attract and develop new talent, to train employees, and to teach new skills.

Key Terms in this Chapter

Cybervetting: The process of examining prospective employees online information to help make hiring decisions.

Electronic Human Resource Management (eHRM): Is an umbrella term describing the integration of information technologies and human resource services to automate and streamline service delivery.

Human Resource Development (HRD): Focuses on cultivating employees through training and development.

Instructor-Led Training: Training that is delivered by a live instructor. Traditionally, this term was used in the context of face-to-face, or in person training, but this term is also used to describe online or web-based training that is conducted by a live instructor.

Human Resources Management (HRM): Is the organizational function that provides services to employees.

Electronic Learning (E-learning): The related term of electronic training (e-training) are general descriptions of training and learning content acquired by employees through computer systems.

Bring Your Own Device (BYOD): Describes how employees are using their ICTs, often mobile devices, to access information and communicate at work.

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