Identity and E-Learning

Identity and E-Learning

Narelle Borzi (Independent Researcher, Singapore)
DOI: 10.4018/978-1-5225-0159-6.ch038
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Globalisation is changing the worlds of work and education. Although the hospitality industry has always operated at an international level, today's educators must prepare future managers for an increasingly diverse global world where we are all connected via technology in ways that were unimaginable even 10 years ago. Educators face strategic decisions about how and when they integrate technology into their programs. Transnational e-learning spaces, which are affecting the way we operate in our daily lives both at work and learning, have opened up. Educators need to fully understand what happens within these spaces—to the learners and to learning—in order to ensure that the quality of learning and the learning systems. This chapter considers ways in which hospitality management education can be enhanced through a focus on e-learning and identity.
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Background: The Literature Review

In 2000, eLearning was described as a “new paradigm” that was profoundly changing the face of education, placing a focus on different learning models, a more collaborative learning environment and increased educational opportunities (Harasim, 2000). Cantoni, Kalbaska, and Inversini (2009, p. 148) citing the Commission of European Communities (2001, P.1) define eLearning as:

…the use of new multimedia technologies and the Internet to improve the quality of learning by facilitating access to resources and services as well as remote exchanges and collaboration.

Haven and Botterill (2003, p. 76) further explain the concept by stating:

ELearning involves the delivery and administration of learning opportunities and support via computer, networked and web-based technology, to help individual performance and development.

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