The Impacts of Telecommuting on Organizations and Individuals: A Review of the Literature

Abstract

Through a review of the literature, this chapter identifies the impacts of telecommuting on organizations and employees and provides recommendations concerning the management of telecommuting. Key success factors of telecommuting programs, such as choosing the right jobs and employees, managerial attitude and expertise, are identified and discussed. Finally, this chapter present several essential steps that organizations should follow when implementing a telecommuting program.