Impediments to the Successful Implementation of ICT

Impediments to the Successful Implementation of ICT

S.C. Lenny Koh (University of Sheffield, UK) and Stuart Maguire (University of Sheffield, UK)
DOI: 10.4018/978-1-60566-424-8.ch010
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Abstract

For many organizations, the implementation of a new information system (IS) may be the biggest capital expenditure they undertake. If substantial amounts of capital are committed to these developments it follows that every effort is needed to ensure that they are successful for the overall well being of the organization (Maguire & Redman 2007). A considerable amount of disruption can occur when an information system (IS) is introduced. There is a possibility that the IS may also be dysfunctional to the organization for several years after the system has gone ‘live’. (Maguire 2004). There is the thorny issue of how you are going to make sure that your staff are capable of realising the benefits from ICT. You should have a clear idea of what strategies you can adopt with regard to training, who in your company decides on training and where training resources are employed with respect to your overall strategy (Computer Weekly 2007).
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For many organizations, the implementation of a new information system (IS) may be the biggest capital expenditure they undertake. If substantial amounts of capital are committed to these developments it follows that every effort is needed to ensure that they are successful for the overall well being of the organization (Maguire & Redman 2007).

A considerable amount of disruption can occur when an information system (IS) is introduced. There is a possibility that the IS may also be dysfunctional to the organization for several years after the system has gone ‘live’. (Maguire 2004).

There is the thorny issue of how you are going to make sure that your staff are capable of realising the benefits from ICT. You should have a clear idea of what strategies you can adopt with regard to training, who in your company decides on training and where training resources are employed with respect to your overall strategy (Computer Weekly 2007).

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Requirements

One basic requirement is that systems should be desirable and feasible. This could be extended to:

  • Desirable

  • Feasible

  • Relevant at implementation

  • Maintainable over a defined period of time

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