MLA
Kelley, George, et al. "Implementation of a Network Print Management System: Lessons Learned." Annals of Cases on Information Technology: Volume 6, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2004, pp. 293-311. https://doi.org/10.4018/978-1-59140-259-6.ch017
APA
Kelley, G., Regan, E., & Hunt, C. (2004). Implementation of a Network Print Management System: Lessons Learned. In M. Khosrow-Pour, D.B.A. (Ed.), Annals of Cases on Information Technology: Volume 6 (pp. 293-311). IGI Global. https://doi.org/10.4018/978-1-59140-259-6.ch017
Chicago
Kelley, George, Elizabeth A. Regan, and C. Stephen Hunt. "Implementation of a Network Print Management System: Lessons Learned." In Annals of Cases on Information Technology: Volume 6, edited by Mehdi Khosrow-Pour, D.B.A., 293-311. Hershey, PA: IGI Global, 2004. https://doi.org/10.4018/978-1-59140-259-6.ch017
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