Implementing Enterprise Systems in the Public Sector

Abstract

Modernizing public administration requires a new approach to technology. You can no longer rely on rigid, monolithic service systems. You need technology that can increase efficiency, improve economic viability, enhance process transparency, and help you communicate with the public. You need a public sector solution that supports integrated processes, simplifies service-oriented administration and cost management, and distributes the information needed for judicious planning and decision making. (SAP, 2003)