Implementing Infrastructure-Related Education Technology Solutions at the Government Primary and Secondary School Level

Implementing Infrastructure-Related Education Technology Solutions at the Government Primary and Secondary School Level

Camille Dickson-Deane (University of Missouri – Columbia, USA) and W. Andrew Deane (Senior Project Management Consultant, USA)
DOI: 10.4018/978-1-4666-4237-9.ch018
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Abstract

Advances in technology and the increased competitiveness of the world’s economy have changed the landscape for developing countries. One of the primary steps many countries have taken to be competitive is to infuse technology into the education system, using funds provided by international funding agencies. This case study discusses the SITUP project, which uses technology to enhance a portion of the education system in a developing country. These enhancements include infusion of technology into the delivery systems, introducing skill-based efficiencies for educators and general infrastructure-related access. The case highlights the importance of team buy-in, clearly identifying change management and general reporting processes and, most importantly, including all stakeholders through each phase of the project. Vendor-related solutions, lack of instructional design methodologies, creating processes, and identifying appropriate risks are some of the challenges discussed. Lessons learned and recommendations for similar projects that occur within difficult economic and political climates are presented.

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