MLA
Iversen, Jakob Holden, et al. "Improving PC Services at Oshkosh Truck Corporation." Cases on Information Technology and Organizational Politics & Culture, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 345-367. https://doi.org/10.4018/978-1-59904-411-8.ch022
APA
Iversen, J. H., Eierman, M. A., & Philip, G. C. (2006). Improving PC Services at Oshkosh Truck Corporation. In M. Khosrow-Pour, D.B.A. (Ed.), Cases on Information Technology and Organizational Politics & Culture (pp. 345-367). IGI Global. https://doi.org/10.4018/978-1-59904-411-8.ch022
Chicago
Iversen, Jakob Holden, Michael A. Eierman, and George C. Philip. "Improving PC Services at Oshkosh Truck Corporation." In Cases on Information Technology and Organizational Politics & Culture, edited by Mehdi Khosrow-Pour, D.B.A., 345-367. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59904-411-8.ch022
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