MLA
Conger, Sue. "Information Technology Service Management and Opportunities for Information Systems Curricula." Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, IGI Global, 2010, pp. 2606-2616. https://doi.org/10.4018/978-1-60566-677-8.ch162
APA
Conger, S. (2010). Information Technology Service Management and Opportunities for Information Systems Curricula. In M. Hunter (Ed.), Strategic Information Systems: Concepts, Methodologies, Tools, and Applications (pp. 2606-2616). IGI Global. https://doi.org/10.4018/978-1-60566-677-8.ch162
Chicago
Conger, Sue. "Information Technology Service Management and Opportunities for Information Systems Curricula." In Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, 2606-2616. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-677-8.ch162
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